Terms & Conditions
EpiqFlo – A subsidiary of Excalibur Contractors Pty Ltd
Effective Date: May 2026
1. Introduction
These Terms govern use of our website, services, and project delivery. By engaging EpiqFlo, you agree to these terms.
2. Services
EpiqFlo provides epoxy, polyaspartic, and commercial coating systems based on site conditions and specifications.
3. Quotes & Variations
- Quotes are based on provided information
- Additional work may be required due to site conditions
- Moisture, structural issues or unforeseen preparation may change pricing
4. Scheduling
- Subject to weather and site readiness
- Delays outside our control may occur
- We will communicate schedule changes promptly
5. Client Responsibilities
- Provide accurate information
- Ensure site access
- Prepare site before works
- Follow care and maintenance guidelines
6. Payments
- Deposit may be required
- Payments must be made as agreed
- Work may pause if payments are outstanding
7. Use of AI & Technology
EpiqFlo may use AI tools, estimation systems, and visualisation platforms for project planning. Outputs are indicative and not final specifications.
8. Performance Disclaimer
Floor performance depends on usage, environment, and substrate condition. No surface is immune to wear, impact, or misuse.
9. Limitation of Liability
- No liability for indirect loss or downtime
- Limited to value of works provided
- Not responsible for structural or moisture issues
10. Warranty
Warranty is provided separately and depends on application conditions. See warranty section below.
11. Intellectual Property
All content, visuals, and materials remain property of EpiqFlo.
12. Privacy
Use of this site is subject to our Privacy Policy.
13. Governing Law
These terms are governed by laws of Western Australia.
---Warranty Summary
1. Coverage
- Workmanship defects
- Application failure
- Adhesion under correct conditions
2. Not Covered
- Concrete cracking
- Moisture vapor issues
- Impact damage or misuse
- Normal wear and tear
- UV fading (unless specified)
3. Conditions
- Must follow maintenance guidelines
- Must be used for intended purpose
- Issues must be reported promptly
4. Remedy
If valid, EpiqFlo will repair or reapply affected areas only.
5. Limitation
Warranty is limited to the installed surface area only.
6. Contact
Email: [email protected]
Phone: (08) 6629 6400